You can reach our customer support via email at support@voxburg.com or by phone at 855-205-0357

VÖXBURG is located at 12501 Philadelphia St Ste B, Whittier, CA 90601.

Yes, we have a physical store at 12501 Philadelphia St Ste B, Whittier, CA 90601 where you can see our products and get assistance.

We offer custom gaming PCs, PC components, peripherals, and local computer repair services.

Yes, our experts are available in-store to help you with your custom PC build.

• We accept ShopPay, Visa, MasterCard, Discover, Affirm and American Express but feel free to contact us for other payment options.

• On average, it takes 1 to 2 weeks for a custom system to be finished. However, if there are any delays or shortages in stock during the building process, we will promptly notify you.

• We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business days, please contact us at info@voxburg.com

• We currently only ship to the domestic United States of America. We hope to ship internationally soon.

• VOXBURG insures all of our shipments through our shipping company. If your package does arrive damaged to the packaging or the items inside, please contact our support team at info@voxburg.com and submit pictures of the entire package and the items inside. Once we receive the email we will be more than happy to assist you with your issue.

• Return Period – 7-Day Return Policy. Items Must Be Returned In Original Condition With All Packaging And Accessories Provided At The Time Of Purchase. No Returns After 7 Days No Exception. To see our full Refund policy click here.
  

Yes, we offer financing options for custom PC builds and other products.

Refer to our guide on upgrading RAM or contact our technical support for assistance.

Ensure proper ventilation, clean dust from fans, and consider upgrading your cooling system.

Visit the manufacturer's website for the latest drivers and follow their installation instructions.

Check for malware, update software, and consider upgrading hardware components like RAM or SSD.

Access the recovery options in your operating system settings and follow the instructions to reset your PC.

Check the cable connections, ensure the monitor is powered on, and try using a different cable or port.

Refer to our guide on installing a hard drive or contact our technical support for help.

Identify the source of the noise, check for loose components, and ensure all fans are functioning properly.

Update drivers, adjust game settings, and consider upgrading hardware components.

The build time typically ranges from 5-10 business days, and shipping time depends on your location.

Yes, you will receive a tracking number via email once your order is shipped.

Currently, we only ship within the United States.

Shipping costs vary based on the shipping method and destination.

Contact our customer support team for assistance with tracking your order.

Contact our customer support as soon as possible to request an address change.

We use major carriers such as UPS, and USPS.

Yes, you will receive an email notification with tracking details.

Contact our customer support immediately to report the damage and arrange for a replacement or refund.

Yes, we offer customization options including custom logos. Contact us for more details.

Yes, we have a range of tutorials available on our website and YouTube channel.

We accept returns within 7 days of purchase. Please contact customer support to initiate a return.

Yes, we offer discounts for students. Please provide a valid student ID at checkout.

Yes, we offer an affiliate program. Sign up on our website to start earning commissions.

Yes, we offer a recycling program for old computers. Contact us for more details.

Yes, we offer workshops and training sessions on PC building and maintenance.

Yes, you can specify your preferred brands when customizing your PC.