// Service menu

The full menu, priced up front

Every job starts with a free diagnostic. You approve the price before we touch anything.

Service menuLabor · parts extra
  1. 01 Free diagnostics FreeFull system check and a report before any paid work
  2. 02 Hardware repair From $85No boot, crashes, part replacements
  3. 03 Upgrades & installs From $15GPU, RAM, SSD, CPU and cooling
  4. 04 Deep cleaning $125Dust removal and fresh thermal paste
  5. 05 Virus removal $45Malware cleanup with protection set up
  6. 06 Data recovery From $80Files off failing or dead drives
  7. 07 Laptop repair $115–$175Screens, batteries and slowdowns
  8. 08 Case swap $175Move your whole build into a new case
  9. 09 Custom loop maintenance From $120Flush, distro plate and component cleaning
  10. 10 BYOH assembly From $135Your parts, built, cable-managed and tested
  11. 11 Parts testing QuoteBench-test parts before you trust them
  12. 12 VÖXBURG SystemCheck™ QuotePre-purchase check for used PCs

// How service works

Walk in. We handle the rest.

No appointment, no guesswork, no surprise bills. Check in online first if you want us to expect you.

  1. Step 01Check in or walk inBook online or just come by the shop.
  2. Step 02Free diagnostic & quoteWe tell you what's wrong and what it costs. You decide.
  3. Step 03Fixed, tested, picked upTrack it live, then grab it when it's ready.
Every job includesAll services
  • Free diagnostic firstFreeWe find the problem before any paid work
  • Flat-rate pricingYou know the price before we start
  • Same day on most jobsBigger jobs and ordered parts take longer
  • Stress-tested before pickupProblems show up on our bench, not at home
  • Live ticket trackingFollow your repair online the whole way
Walk-ins welcome for every service

// Black Vault Protection™

Your PC, covered all year

One membership for the stuff that always comes up: repairs, Windows resets, cleanups. Members skip the line and never pay labor on covered services.

$29.99/ monthor $259.99 one-time
Vault allowance // 12 monthsProtection active
  • Major services x3Repair and upgrade labor
  • Minor services x3Windows resets, virus removal, drivers, minor backups
  • Quarterly cleanups x4Dust-out and checkup every 3 months
  • Priority queue ✓ IncludedMembers skip the line
  • Friend discount ✓ IncludedA discount on a B.Y.O.H. build for you or a friend
Runs 12 months from sign-up. Unused services don't roll over.

// Common questions

Before you bring it in

01Do I need an appointment?

No. Walk in any time we're open, for any service. You can also check in online first so we know you're coming.

02Is the diagnostic really free?

Yes. We check your PC and tell you what's wrong and what it costs before any paid work starts.

03How long do repairs take?

Most repairs are done the same day. Bigger jobs, or parts we need to order, take longer, and we'll tell you up front.

04Can I use my own parts?

Absolutely. Our Bring Your Own Hardware service builds your PC with your parts for a flat rate, starting at $135.

05Can you test my parts?

Yes, we test all PC components. Bought something used online? Bring it in before you trust it.

06How long does a custom build take?

3–5 business days after payment processing.

07How long does shipping take?

Most orders ship within 3–5 business days, depending on processing time. We ship UPS Ground unless stated otherwise.

08How do I submit an RMA?

Contact us or bring it in. Systems we build get EZ RMA for the first year, and we handle the process for you. See our warranty page for details.

09Can I track my repair?

Yes. Use our order tracker with your ticket number to see where it's at.

Shop open // San Gabriel Valley

Come see the bench

Walk in, talk specs with the person who builds your machine, and see the parts before you buy. Local orders can be picked up at the shop.

837 W Christopher St, Suite H
West Covina, CA 91790
Pickup
Local pickup available