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Every machine we sell comes with all of this. It isn't a protection plan, it isn't an upsell, and there's no box to tick at checkout. Buy a VÖXBURG and you're in it.
Every component in your machine keeps its full manufacturer warranty — the GPU, the board, the drives, all of it. We're one of the few builders left who still do it, and we handle the claim for you when you need it.
Every system is configured with the next upgrade already in mind — power headroom, board headroom, space in the case. When you want a bigger card or more memory, it drops straight in instead of starting over.
Every PC we build — prebuilt or fully custom — comes with direct support for as long as you own it. Call us in year five about a driver and you'll get the person who built the machine.
Local customers get their first service free, plus maintenance and a thermal paste replacement through the first fourteen months. We'd rather keep it running right than see it come back broken.
Windows installed, drivers current, everything stress-tested and tuned before it leaves the bench. Plug it in, sign in, play. Nothing to set up, nothing to worry about.
If something fails in your first year, we replace the part here at the bench. No waiting, no wondering — straight to the issue.
Built by hand in West Covina, California. Terms apply to manufacturer warranty coverage and in-house RMA; free maintenance is for customers within our local service area.
Two machines can list the same processor and the same graphics card and be nothing alike. The difference is in the parts nobody puts on the box — and those are the parts that decide whether your PC is still running properly in year four.
| VÖXBURG | Typical mass-market prebuilt | |
|---|---|---|
| Motherboard | Always an E-class board — B650-E or B850-E. Full VRM, Wi-Fi, room to upgrade. | Entry B840-class board, minimum viable |
| Power supply | Five-year manufacturer warranty, minimum. No exceptions. | Whatever costs least that month |
| Part warranties | Full manufacturer coverage kept intact — we're one of the few left who still do it | Their own limited term, on their timeline |
| Year-one failure | Replaced in house, at our bench | Ship the tower back and wait |
| Support | Direct, for the life of the machine | Ticket queue, first year only |
| Assembly | Built, cable-managed and stress-tested by hand | Assembly line, volume tested |
| Who you call | The shop that built it | An outsourced call centre |
We'll tell you honestly: we usually cost a little more than the big prebuilders. This is where that money goes.
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